Privacy Policy

Welcome to our Privacy Policy

Dhakad Matrimony recognises the importance of maintaining your privacy. We value your personal information & privacy and appreciate your trust within us. This Privacy Policy sets out how Dhakad Matrimony uses and protects any information that you give Dhakad Matrimony when you use this or the Dhakad Matrimony mobile application or any other digital medium and other offline sources of our Company. Dhakad Matrimony is committed to ensuring that your privacy is protected. Should we ask you to provide some specific details by which you can be recognized when using this website, then you can be assured that it will only be used by this Privacy Policy as it describes how we treat user information we collect from you, the policies and procedures on the collection, use, disclosure and protection of your information when you use our Dhakad Matrimony Platform.

This Privacy Policy applies to current and former visitors to our Dhakad Matrimony Platform and to our online customers. By visiting us and/or using our website, you are agreeing to this Privacy Policy. Dhakad Matrimony may change this policy from time to time by updating this page. You should review this page from time to time to ensure that you stay happy with any changes. is a property of Dhakad Matrimony, Private Limited, established under the laws of India, having its registered office at Indore, Madhya Pradesh - 452011.


  • The terms "Dhakad Matrimony", "Company", "we", "us" and "our" refer to the Dhakad Matrimony.
  • The term "Dhakad Matrimony Platform" refers to or the Dhakad Matrimony mobile application or any other digital medium and other offline sources.
  • The terms "you" and "your" refer to the user of the
  • The term "Group" means, concerning any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and the Companies Act, 2013 to the extent applicable) of such person.
  • The term "Services" refers to any services offered by Dhakad Matrimony whether on the Swiggy Platform or otherwise.
  • The term "Policy" refers to this Privacy Policy.

Please read this Policy before using the Dhakad Matrimony Platform or submitting any personal information to Dhakad Matrimony. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use


We collect the information directly from you:

We collect information directly from you when you register on Dhakad Matrimony Platform. We also collect information if you post a comment on Dhakad Matrimony Platform or ask us a question through phone or email or any other source of communication.

We collect information from you passively:

We use tracking tools like Google Analytics, Google Webmaster, Google Cookies for collecting information about your usage of our website.

We get the information about you from third parties:

We may receive information about you from third-parties, such as other users, channel partners (including ad partners, analytics providers, search information providers), or our associated companies or if you use any of the different websites/apps we operate or the other services we provide. Users of our Ad Services and other third-parties may share details with us such as the cookie ID, device ID, or demographic or interest data, and all other information about content viewed or actions taken on a third-party website, online services, and apps. For example, users of our Ad Services may also be able to share customer list information (e.g., name, email or phone number) with us to build customized audience segments for their ad campaigns.

When you sign in to the Dhakad Matrimony Platform with your SNS account, or otherwise connect to your SNS account with the Services, you consent to our collection, storage, and use, by this Policy, of the data that you make available to us through the social media interface. This could include, without restriction, any information that you have made public through your social media channels, information that the social media service shares with us, or information that is disclosed during the sign-in process. Please see your social media channel's privacy policy and help center for more information about how they share information when you choose to connect your account.

If you are a partner company, we may, additionally, receive feedback and rating from other users.


We use the information to contact you:

We might use the information you provide to contact you for confirmation of a purchase on Dhakad Matrimony Platform or for other promotional purposes.

We use the information to abide by the contracts:

We might use the information you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.

We use the information to respond to your requests or questions:

We might use your information to confirm your registration for rendering services we offer.

We use the information to improve our products and services:

We might use all the information to customize your experience with us. This could involve advertising content based on your preferences. We might also use your information to understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, method and reply to your queries and to generate and review reports and data about, and to conduct research on, our user base and Service usage patterns. If you are a partner company, we may use the information to track the progress of your service to our customers.

We use the information to look at site trends and customer interests:

We may use your details to make our website and products much better. We may combine the details we get from you with information about you we get from third-parties. We may use your details to provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (email or SMS or telephone) with information about these services.

We use the information for security purposes:

We may use the information to protect our business or company, our customers, or our Dhakad Matrimony Platform.

We use the information for marketing purposes:

We might send you information about special promotions or special offers or discount offers. We might also tell you about new features or products or enroll you in our newsletter. These might be our private offers or products, or third-party offers or products we think you might find interesting. We may use the information to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

We use the information to send you transactional communications:

We might send you emails or SMS about your account or purchase of our product.

We use the information as otherwise permitted by law:

We may consolidate the details that we receive from third-parties with the details you give to us and the details we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify details collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified details are not restricted by this Policy, and it may be used and disclosed to others without limitation.

We analyze the log files of our Dhakad Matrimony Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and our premium services, and to gather demographic information about our user base as a whole.


We will share information with third parties who perform services on our behalf:

We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices concerning our Services, to help us analyze and improve the utilization of our Services, to process and collect payments.

We may also use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. Some vendors may be located outside of India.

We will share information with Advertisers and advertising networks:

We may work with third parties such as network advertisers to serve advertisements on the Dhakad Matrimony Platform and third-party websites or other media (e.g., social networking platforms). These third parties may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to live the effectiveness of their ads and to personalize advertising content to you.

While you can not opt-out of advertising on the Dhakad Matrimony Platform, you may opt-out of interest-based advertising on third party sites and through third-party ad networks (including DoubleClick Ad Exchange, Facebook Audience Network and Google AdSense). Opting out implies that you'll not receive personalized ads by third parties ad networks from which you've got opted out, which relies on your browsing information across multiple sites and online services. If you delete cookies or change devices, your ‘opt-out’ may not be effective to fulfill the purpose for which you provide it.

We will share information with our business partners:

This includes a third party that provides us various services. Our business partners and channel partners use the information we give them as described in their privacy policies.

While you place a request to order through the Dhakad Matrimony Platform, your information is provided to us and to the vendors with whom you may choose to order. To facilitate your online order processing, we provide your information to those vendors in a similar manner as if you had made a goods/products/food order directly with the vendors. If you provide a mobile phone number, Dhakad Matrimony may send you text messages regarding the order’s delivery status.

We will share information with Other Users:

If you're a delivery partner, we may share your name, contact number and/or profile picture (if applicable), tracking details with other users to provide them with the Services.

We may share information if we think we have to in order to comply with the law or to protect ourselves:

We may also share it if a government agency or investigatory body or other companies assisting us request once we are:

  • Obligated under the applicable laws or in good faith to reply to court orders and processes or
  • Detecting and preventing against the actual or potential occurrence of fraud, abuse of Services and other illegal acts.
  • Responding to claims that an ad, posting or other content violates the belongings rights of a third party.
  • Under an obligation to disclose or share your data to enforce our Terms of Use and other agreements, policies or to shield the rights, property, or safety of the company, our customers, or others, or within the event of a claim or dispute concerning your use of our Services. This includes exchanging information with other companies and organizations for the needs of fraud detection and credit risk reduction.

We may share information for Internal Use or may share it with any successor to all or part of our business:

For example, if a part of our business is sold we may give our customer list as part of that transaction. We may also share your information with any present or future member of our "Group" (as defined above) or affiliates for our internal business purposes

We may share your information for reasons not described in this policy:

We may share your information apart from as described during this Policy if we notify you and you consent to the sharing. we'll tell you before we do that .


By using the Dhakad Matrimony Platform and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Dhakad Matrimony Platform.


Our Dhakad Matrimony Platform and third parties with whom we partner may use cookies, pixel tags, web beacons, mobile device IDs, "flash cookies" and similar files or technologies to gather and store information concerning your use of the Services and third-party websites.

Cookies are small files that are stored on your browser or device by websites, apps, online media, and advertisements. We use cookies and similar technologies for purposes such as:

  • Authenticating users.
  • Remembering user preferences and settings.
  • Determining the recognition of content.
  • Delivering and measuring the effectiveness of advertising campaigns.
  • Analyzing site traffic and trends, and usually understanding the web behaviors and interests of individuals who interact with our services.
A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, also as to access cookies stored on users’ computers. We use pixel tags to measure the recognition of our various pages, features, and services. We may also include web beacons in email messages or newsletters to work out whether the message has been opened and for other analytics.

To modify your cookie settings, please visit your browser’s settings. By using our Services together with your browser settings to simply accept cookies, you're consenting to our use of cookies within the manner described during this section.

We may also allow third parties to supply audience measurement and analytics services for us, to serve advertisements on our behalf across the internet, and to trace and report on the performance of these advertisements. These entities may use cookies, web beacons, SDKs and other technologies to spot your device once you visit the Dhakad Matrimony Platform and use our Services, also as when you visit other online sites and services.

Please see our Cookie Policy here for more information regarding the utilization of cookies and other technologies described during this section, including regarding your choices concerning such technologies.


We have in place appropriate technical and security measures to secure the data collected by us. We use vault and tokenization services from third-party service providers to shield the sensitive personal information provided by you. The third-party service providers concerning our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally stated as PCI compliant service providers). you're advised to not send your full credit/debit card details through unencrypted electronic platforms. Where we've given you (or where you've got chosen) a username and password which enables you to access certain parts of the Dhakad Matrimony Platform, you're liable for keeping these details confidential. We ask you to not share your password with anyone.

Please remember that the transmission of data via the internet isn't completely secure. Although we are going to do our greatest to shield your data, we cannot guarantee the safety of your data transmitted through the Dhakad Matrimony Platform. Once we've received your information, we'll use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.

8 Email OPT-OUT

You can opt-out of receiving our marketing emails. to prevent receiving our promotional emails, please email ( it's going to take about 15 days to process your request. even if you decide out of getting marketing messages, we'll still be sending you transactional messages through email and SMS about your purchases.


The Dhakad Matrimony Platform may contain links to other websites. If you click on one among the links to third party websites, you'll be taken to websites we don't control. Any personal information about you collected whilst visiting such websites isn't governed by this Policy. Dhakad Matrimony shall not be liable for and has no control over the practices and content of any website accessed using the links contained on the Dhakad Matrimony Platform. Read the privacy policies of other websites carefully as this policy doesn't apply to the privacy practices of these websites. We aren't liable for these third party sites.

This Policy shall also not apply to any information you'll open up to any of our service providers/service personnel which we don't require you to open up to us or any of our service providers under this Policy.


Although most changes are likely to be minor, Dhakad Matrimony may change its Privacy Policy from time to time, and in Dhakad Matrimony's sole discretion. Dhakad Matrimony encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


If you have any queries relating to the processing or usage of information provided by you in connection with this Policy or other privacy concerns, you can email us or contact us at:

315, Princes Business Skypark, AB Road, Vijay Nagar Indore, M.P. 452010

Contact No: 0731-4979600, +91-8982079600, +91-8982089600